Q. Are you a licenced company?
A. Yes. We are licenced by the public carriage office under Licence Number: 00862901.

Q. Is your service available day and night?
A. Yes. We operate 24 hours 7 days a week, all through the year.

Q. Are your prices fixed? 
A. Yes. The prices are fixed for pre booked Transfers. But if there are any additional drop offs, pickups or diversions there will be additional charges.

Q. We have children travelling with us, can you provide child/infant seats?
A. Yes. Please tell us the ages of the children and we can provide up to two child/infant seats free of charge per Transfers.

Q. Can I smoke in the car?
A. No. We operate a strict no smoking policy in all our vehicles.

Q. How do I find my driver at the airport?
A. Our driver will wait in the arrival hall with your name card usually by the airport information desk.

Q. Is Primal Cars accepting card Payments?
A. Yes, we accept card payments.

Q. Are we accepting Future Pay
A. Yes, we are accepting Future Pay via WorldPay